Terms of use

distributor

ZOCALO Co., Ltd.

representative person

Kazuaki Kora

Location

4-8-2 Koenji Minami, Suginami-ku, Tokyo

phone number

03-3315-5699

email address

zocalo.jp@gmail.com

Sales price

Please check the product page

Necessary charges other than product price

Shipping fees, cash on delivery fees, and transfer fees may be charged in addition to the sales price.
Shipping fee is 550 yen. Free for purchases of 10,000 yen (excluding tax) or more.
*Additional shipping fee will be charged for overseas and some areas. We will contact you regarding the price later.

Timing of payment

This will be within 7 days after we send you the confirmation email.

Product delivery time

We will ship within 7 days after receiving your order.

How to deliver the product

We will ship by Kuroneko Yamato or Sagawa Express. Shipping outside of Japan will be by EMS.

Regarding returns, defective products, and cancellations

Please contact us immediately after receiving the product. Please note that we cannot accept returns unless the product is defective.

Return deadline

We will accept returns within 7 days after receiving the product.